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Shipping & Returns
We offer a 100% satisifaction guarantee on all items that we sell. If you are not happy with an item, simply call us at (937) 510-5814 with in 2 weeks of receipt of your order and we will arrange a pick up and a credit for you.
PetCare Solutions provides FREE delivery to most of Montgomery and Greene counties for orders over $25.00. At this time we do not offer delivery by any other means(ie ups,fed ex, usps).
Don't worry about waiting for delivery. Most customers aren't home when our drivers arrive. We cannot predict the exact time of day your delivery will be made. However, we do strive to make all deliveries before 8 pm. Unless you specify a spot for us to leave your products, they are typically left at the front door in an inconspicuous location out of the elements.
If you require extra help with your order, (such as taking your delivery into your house, putting your food or litter inside a storage bin, etc) please contact us at (937) 510-5814 and we will schedule a specific time to deliver to you.